Transparency is important to us. Find our terms, privacy policy, and legal information below.
These general terms and conditions apply to all business relationships between Relax Music Lounge, Feldkirch (Music & Recording Label), and its customers at the time the contract is concluded. These terms and conditions apply exclusively, and deviations can only be accepted if Relax Music Lounge has agreed to them in individual cases.
If the customer places an order with Relax Music Lounge, the following conditions apply to the ordered products. By placing the order, the purchaser confirms that they are familiar with and agree to these terms and conditions. The product descriptions and representations of the items specified in the Relax Music Lounge online shop are defined in detail. The customer acknowledges the intended use of the product. If you have any questions, Relax Music Lounge will provide technical information.
Relax Music Lounge delivers the ordered goods as quickly as possible to the address specified by the customer in the order. Information about delivery times is non-binding.
The goods remain the property of Relax Music Lounge until full payment has been received.
The customer is entitled to use the MP3 files on any computer or player. The MP3 files may only be used by one person on one computer or player at a time, and never on two or more devices simultaneously, whether by the same customer or by different people. The right of use applies only to the original data record of the purchased MP3 files. The customer may make a backup copy of the MP3 files but may not use it in addition to the original data. Without the written consent of Relax Music Lounge, the customer is not entitled to reproduce, distribute, rent, lend, transfer to third parties, or otherwise use the MP3 files beyond the described scope, including use for music or multimedia works, film processing, reproduction, or distribution. Copyright notices, legal reservations, serial numbers, and other identifying features may not be altered or removed. The MP3 files may not be passed on to third parties unless the customer permanently ceases using the files and does not retain a copy.
The customer is not entitled to revoke their declaration of intent to conclude the contract. Cancellation of the order is not possible, and payments made will not be refunded. The right of withdrawal does not apply to deliveries by email or digital downloads via the online shop, as files provided online are not suitable for return.
The purchase price is due immediately upon conclusion of the contract. Payment is made via PayPal or credit card.
Relax Music Lounge is liable for defects that are present at the time of handover within the statutory warranty period. Faulty data caused by email delivery issues or download problems will be replaced. Relax Music Lounge is not liable for defects caused by the customer's external computer programs.
For the goods we sell, we do not provide any warranty beyond statutory liability.
Customer data is processed and stored in compliance with applicable regulations. Personal data is stored only for specific and legitimate purposes. Customers have the right to access, correct, block, and delete their stored data. Requests can be sent via email to info@relaxmusiclounge.com. Personal data, including home and email addresses, will not be shared with third parties, except with service partners where necessary for order processing.
This agreement is governed by Austrian law. The invalidity of individual provisions does not affect the validity of the remaining terms and conditions.
Allows you to download the licensed music file and store it locally for use in your projects without requiring continuous online access.
Permits use of the music for personal, non-public purposes only, such as private listening or unpublished personal projects.
Allows the music to be used in publicly posted content on social media platforms, including posts, stories, reels, and similar formats.
Grants permission to use the music in content that generates revenue, including advertising income, sponsorships, subscriptions, or similar monetization methods.
Allows use of the music on video-based platforms such as YouTube, TikTok, and Instagram, including videos, shorts, reels, and stories.
Permits use of the music for business or brand-related purposes, including company videos, websites, presentations, and promotional content.
Allows the music to be used in paid advertising campaigns, including social media ads, online commercials, and other sponsored placements.
Grants permission to use the music in professional film and television productions, including movies, series, documentaries, and streaming content.
Allows the music to be publicly broadcast via television, radio, live streams, or other transmission channels.
Permits use of the music in projects created for clients or third parties, such as agency work, commissioned videos, or commercial deliverables.
Allows the licensed music to be used in an unlimited number of projects without requiring additional licenses per project.
Requires attribution of the music creator or source in a visible and appropriate manner, such as in descriptions, captions, or end credits.
Provides an official PDF license certificate confirming your legal right to use the music, useful for platform verification or legal proof.
Includes prioritized customer support with faster response times for licensing questions, usage issues, or copyright claims.
Offers the possibility to arrange a custom licensing agreement for special projects, extended rights, or unique commercial requirements.
The protection of your personal data is very important to us. We therefore process your data exclusively on the basis of the applicable legal provisions. In this privacy policy, we inform you about the most important aspects of data processing on our website. When you visit our website, your IP address as well as the start and end of the session are recorded for the duration of the session. This is done for technical reasons and constitutes a legitimate interest under data protection law. Unless otherwise stated below, this data is not processed further.
If you contact us via the contact form on the website or by email, your data will be stored for six months for the purpose of processing your request and in case of follow-up questions. This data will not be shared with third parties without your consent.
For the purpose of contract processing, the webshop operator stores the IP data of the connection owner as well as the buyer's name, address, and credit card number. The data you provide is required to fulfill the contract or to carry out pre-contractual measures. Without this data, we cannot conclude a contract with you. Data is not transferred to third parties except for the transmission of credit card data to the processing bank or payment service provider for payment processing, to the transport or shipping company for delivery of goods, and to our tax advisor to fulfill tax obligations. If the purchase process is canceled, the stored data will be deleted. In the event of a contract conclusion, all data from the contractual relationship will be stored until the statutory tax retention period of seven years expires. Data such as name, address, purchased goods, and date of purchase is additionally stored for ten years in accordance with product liability regulations. Data processing is carried out in accordance with applicable data protection laws.
Our website uses so-called cookies. These are small text files that are stored on your device via your browser and do not cause any harm. We use cookies to make our website more user-friendly. Some cookies remain stored on your device until you delete them and allow us to recognize your browser on your next visit. If you do not want this, you can configure your browser to inform you about the use of cookies and only allow them in individual cases. Disabling cookies may limit the functionality of our website.
Our website uses functions of the web analytics service Google Analytics, provided by Google Inc. Cookies are used to analyze website usage. The information generated is transmitted to and stored on the provider's servers. You can prevent this by configuring your browser to block cookies. We have concluded a data processing agreement with the provider. Your IP address is recorded but immediately pseudonymized, for example by deleting the last eight bits, which allows only approximate localization. The relationship with the web analytics provider is based on the Privacy Shield agreement between the EU and the USA. Data processing is carried out on the basis of legal regulations. User data is pseudonymized and stored for a period of 26 months. You can prevent this by disabling cookies in your browser.
If you subscribe to our newsletter, you provide personal data and grant us permission to contact you by email. The data provided during newsletter registration is used exclusively for sending the newsletter and is not shared with third parties. If you unsubscribe from the newsletter using the link provided in each newsletter, all data related to the newsletter subscription will be deleted.
You may subscribe to our newsletter via our website. This requires your email address and your consent to receive the newsletter. To provide targeted information, we may also collect voluntarily provided data such as areas of interest, birthday, and postal code. After registration, you will receive a confirmation email with a link to confirm your subscription. You may cancel your newsletter subscription at any time by emailing info@relaxmusiclounge.com. Upon cancellation, your newsletter-related data will be deleted immediately. The revocation does not affect the legality of data processing carried out prior to the revocation.
You have the right to access, rectification, deletion, restriction, data portability, revocation, and objection regarding your personal data stored by us. If you believe that the processing of your data violates data protection law or that your data protection rights have otherwise been infringed, you may contact us at info@relaxmusiclounge.com or lodge a complaint with the relevant data protection authority.
You can reach us at the following contact details: Relax Music Lounge, Heldenstrasse 42, 6800 Feldkirch, Austria. Email: info@relaxmusiclounge.com.
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Relax Music Lounge is a music and recording label based in Austria. The company operates in the field of music production, distribution, and digital content.
Relax Music Lounge, Heldenstrasse 42, 6800 Feldkirch, Austria.
Email: info@relaxmusiclounge.com
Relax Music Lounge is responsible for the content of this website in accordance with applicable Austrian laws.
The content and works published on this website are subject to Austrian copyright law. Any duplication, processing, distribution, or any form of commercialization of such material beyond the scope of copyright law requires the prior written consent of Relax Music Lounge.